Nothing But the Truth

Let us help you build your project from idea to concept to drawings to completion.
Know the procedures of a construction process from beginning to end. They are more than just buying a steel building and pouring a concrete slab. They are more than square foot guesses.
Successful construction projects require years of experience navigating the jurisdictional mazes, building a team that fits the project, full transparency from beginning to end, full team participation, and knowing where the gaps might arise.
When you come to Tri-Bay Construction with a project in mind, we will ask you a series of questions BEFORE we even talk about the project.
We will gladly discuss the entire procedure with you, even if you wind up moving forward with another contractor.
We want you to be knowledgeable when embarking on the journey of a construction project.
While knowing what the procedures are and the length of time they could (usually) take is disappointing for many, we want you to have realistic expectations from the start. Overpromising and underdelivering always leaves a bad taste and seems more common today than ever before.
The truth is neither good nor bad; it is a reality. Often people seek the answers they want to hear and not the facts. By the time the truth is revealed to them, it is costly and irreversible. The bitter taste comes from knowing they heard the truth but chose a different route.
Let us help you avoid that road.

Collaboration

Previously we have discussed Integrity and Trust and the importance of these principles in relation to a construction project during these challenging times. Today we will link “collaboration” to trust and integrity.
As with many words, there are many definitions and understandings of the word “collaborate.” To many, it simply means “working together.” To others, it might include “working together toward a common goal.” That sounds like “teamwork.”
At Tri-Bay, we take that a step further. We believe there is a distinct difference between “teamwork” and “collaboration,” which, we believe, is often used interchangeably. Teamwork can be seen as combining the individual efforts of all the team members to achieve the desired goal. In contrast, we see “collaboration” as all team members working together to collectively complete a project or achieve a goal.
What does it take to work collectively? We should first identify some of the skills required for collaboration.
  • Communicating clearly may be the first on the list and may be the rarest quality to find.
  • Communicating clearly requires the humility to ask for an explanation if something is misunderstood or not understood.
  • Asking for assistance is a must in clear communications.
  • Responding promptly to other team members acknowledges mutual respect for each other's time.

One must also respect the diversity of skills on the team. Everyone is invited to the team for a specific skill and the expertise required to complete the project. There is no one member of the team more important than another. Every team member needs something from other team members. This is especially true in construction and quite often not practiced. For example, if you have a civil engineer for the site development design but do not have an Architect for the building, you will likely have a parking lot without a building.

If you have an Architect but no structural engineer, you may have a structure that will crumble in the first strong wind if you build it without proper structural design. These are extreme examples.

The smaller details are what usually cost money to repair if only revealed while the work is in progress. A few minutes of discussion between members of the design team eliminates most of these costs in the long run.

Another trait that is not so common these days is taking responsibility for mistakes. A mistake is just a sign that there is a better way to do something or a better location for something. If we collaborate in the design process, we will find these things as they happen instead of combining individual members’ efforts and finding them much later, or not at all. It is then far too late to correct the error without an additional cost.
To follow are examples of what should have been collaborative “teamwork” but was actually individuals combining their information.
  • On a project, during the construction phase, a fresh air vent was found within a foot of a restroom exhaust vent.
  • On another project a window was discovered behind a steel column.
We believe the same is true in the construction phase. When a subcontractor treats himself as an island, or worse, when a Project Manager or Field Superintendent allows subcontractors to treat themselves as islands, the results are often expensive and time-consuming. Weekly progress meetings on the site with ALL the subcontractors currently working on the project.
This includes other team members who will be on the project in the following weeks, keeping them in the loop. When the whole understands the needs and the integration of the individual parts, the result is an efficient, well-organized, less costly, and quality project that owners desire. From designers to subcontractors, the entire team is satisfied with their work and proud to sign their names on the project.
Many in the construction industry are still involved in public and private Design-Bid-Build projects where the low bidder is the winner. These projects have no collaboration between designers and contractors and often no collaboration between owners and designers. Our experience has continued to show, especially in these highly competitive times of labor shortages, that owners do not get the best value for their money in that scenario.
The low bid cost comes with frustration, delays, unreliability, mistrust, conflicts, and stress. When this happens, it results in change orders that drive the project’s cost to a level that is higher than the highest bidder on the project. We do not see any winners in this scenario. Building a collaborative team that can travel with you through the entire process is the way to eliminate the previously mentioned outcomes.

There seems to be a problem in our industry that has never been entirely solved. A gap often exists between the financiers, government jurisdictions, real estate brokers, and General Contractors. The lenders want detailed values before they approve a loan for a project; owners need to know they can borrow enough money required for their project but cannot provide the detail the lenders want. The Owners seek out a contractor and give them the size of a building and nothing else and want to know how much it costs.

To build a conceptual estimate from scratch and no details require hours of research and work. Real estate brokers want to hear square foot costs and also, most times, have no details. The problem is that every construction project is unique, some more than others. Each one requires both common components and unique components. Until there is a design or a road map, those costs are general, at best. It is easy to throw a square foot cost on a project with no detail. Its accuracy is the question. How far off is that square foot cost.

We build a team based on your specific project and then ask you to participate in the design. We find that these are the most satisfying projects for everyone involved. Providing a square foot cost without any details doesn’t serve anyone. It can give a false sense of hope for the client, inaccurate numbers for the lenders & real estate brokers, and ultimately are the beginning of a contentious relationship.
At worst, it sends the owner seeking the square foot cost they want. (And they will find it)

Measuring Integrity

How do you measure integrity in a business relationship?
  • Does your contractor follow through and do what they say they will do?
  • Can you find your contractor after the warranty expires?
  • Would you hire your contractor again for another project?
  • Does your contractor communicate all the developments (positive or negative) promptly?
  • Is your contractor fair and willing to compromise to find a solution to a challenge?
If you answered “yes” to all of the above, you may have found the right contractor. With integrity as our core value, Tri-Bay Construction brings a team that can be trusted to deliver high-quality work consistently to every project regardless of your budget or complexity.

In today’s world, where information about any subject comes at us at blinding speeds, it is difficult to separate fact from opinion.

The phrase “I don’t know” is not often heard anymore. Everyone is an expert or knows an expert or says, “look it up on the internet.” We are willing to say, “I don’t know,” but have learned to say, “I will find out for you.” And then we only consult with reliable sources who share the same values and experience we do. Saying “yes” and then not following through seems to be more commonplace.

We have learned that “No” is a complete sentence. Often, patience and learning to wait for the right person for the job pays off in the long term. The lowest cost now, usually costs more later. With rising prices, labor shortages, labor cost increases, and the many delays we encounter today, price too often becomes the driving factor in choosing a contractor for your project.

Finding a contractor that will assist with realistic timelines, cost projections, and complete transparency is the road to a project with less stress and fewer problems. At Tri-Bay Construction, our experience and knowledge in all phases of the construction industry will ensure your project is launched on a solid foundation. 

Without proper planning and pre-construction “homework,” a project will be built on sand, which will cost you more time and money.

Does your contractor have the foundation of integrity to build your project? We provide the necessary strong foundation, and then we perform the construction!

Integrity and Trust Must Work Together

During these very challenging times in the construction industry, amidst rising material and labor costs, labor shortages, and supply chain issues, let’s talk about how integrity must be the twin brother of trust. Strong foundational trust can only be built on integrity, otherwise, it becomes a higher, more advanced level of manipulation.
Let’s first define integrity. There are many definitions or descriptions of integrity, but they all include honesty and trust. Other characteristics of a person with integrity are:
  • High Moral Character
  • It gives respect and earns trust
  • Value the other person's time
  • Authentic
  • Ethical
  • Fair
There are many others, but this gives you a strong idea of how we define integrity. You may ask why this is so important in present times. All people have been affected by the pandemic in some way. We are all faced with:
  • Rising costs
  • Inflation
  • Supply chain backlogs across every industry
  • Loss of loved ones
  • Emotional and/or mental health issues
You may have noticed there seems to be a population-wide diminished focus, lack of respect for one another, increased angst about our political situation, more difficulty communicating well with one another, and a continued feeling of uncertainty that can drive negative behaviors. The truth is that we do not know what each other’s journey has been over the past two years, and we are each motivated by our own experience and present perceptions and needs.  

Many of us have spent the last two years through the pandemic with trust levels shaken by the media and the seemingly ever-changing reports by the so-called experts. We became unsure of who to trust. Because of this new perception many of us have, we must act with integrity. One of my favorite descriptions of a person with integrity is “a person with integrity does the right thing even if nobody is watching.” The ironic thing about behaving with integrity is that it provides a good feeling from within for the person who practices it and a good feeling for the recipient.

This mutual feeling creates a positive environment for a relationship to blossom and evolve. One might say that “good feelings don’t pay the bills,” and while that is true, the strength and stability of an organization (like in a family) lies in the integrity of the members of that organization. Longevity comes with integrity. Short-term profits without regard for how they are acquired only pay the bills in the short term. Integrity provides consistency in a world where strength in character is at a premium.

When a team is built on integrity, the details work themselves out. Not knowing when materials will arrive is a challenge we all face in construction right now. Because of this, it becomes all the more critical, to be honest, on all fronts during the entire course of a project. The only thing that is consistent right now is a person’s character—having a team with integrity allows for innovation and a concerted effort to find solutions that benefit the whole, not just ourselves. Scheduling and sequence of work have been turned on its head since the pandemic.

Constant adjustment is now a requirement that everyone must participate in to have a successful project. Flexibility, patience, and understanding are generally not built into a contract but with a genuine effort by all constituents to provide an atmosphere of teamwork that can find solutions.

Because there are many moving parts in any construction project, and all depend on one another to get accomplished. It is imperative we must do what we say we are going to do and communicate any changes as soon as we know they are about to occur.

We can all benefit by revisiting the Spencer Johnson book written in 1998, “Who Moved My Cheese?” Twenty-three years later, the moral of this book seems more apropos than when it was written. Being ready to adapt when change occurs will keep us thriving instead of struggling. By consistently monitoring the situations before us, we can be prepared to switch gears when another unexpected change occurs. Changes sometimes become an excuse for why we could not follow through with an action.
Instead of looking back, a team with integrity finds a way through the changes with the least amount of pain for all involved. Authenticity and fairness will prevail in the long run. Our republic was built on compromise, deliberation, and solutions that benefitted as many as possible. Change is not always convenient, what we want or what we are “used to.” But resistance to inevitable changes (or reality) is usually the precursor of conflict and dissatisfaction.
Looking forward to the end of 2021 and ushering in a new year, we can be optimistic and become more flexible to the uncertainties of society and the certainty of change. Finding new and innovative ways to overcome the complexities we are faced with daily will provide long-term success. Continuing to adapt, finding value in one another’s experience, respecting each other’s time, remaining honest with ourselves and others, and above all else, maintaining a level of integrity will get us through any situation.
Enjoy the upcoming holiday season. Be safe, remain healthy and be grateful every day. Tomorrow is a new day!
We look forward to continuing to serve you with your construction needs and will always do our very best to make 2022 a positive year.

Make Informed Decisions About Design, Permitting & Construction

No matter what kind of construction project you are planning, be it residential, commercial, industrial, alteration, or new, you can count on us to provide you with the proper information to make an informed decision about Design, permitting, and construction. In today’s world, the cost is an important factor in most of our decisions.
It is not always the most important one. Small business owners, especially start-ups, are cash flow dependent. Before embarking on a construction project, it is imperative to have as much accurate cost information as possible. That is sometimes a tall order. How much is a permit? How much does an Architect cost?
Do I also need Engineers? Usually, the first question people ask is how much will it cost to alter this space or build a 30,000SF warehouse?

Many contractors will throw a cost based on square footage out there without any knowledge of the contents of the new warehouse, what its use will be, where it is located, how many people will occupy it, etc. While that number might be close to being accurate nine times out of ten, it is not. 

We believe that if the following questions and answers are discussed before, a more accurate cost and time line will emerge and fewer surprises will arise in the process.

  • Where is the building (or land) located, and who’s jurisdiction is it? (Some jurisdictions take longer than others for permitting)
  • Have you asked the Planning & Zoning Department in that jurisdiction if that type of building/business is allowed in that location?
  • Who provides the utilities for that location? Are they already in place? Are additional services required for your business?
  • Do you have an Architect? MEP and Structural Engineer? Do I need a Civil Engineer?
  • What is your desired timeline to occupy the space?
  • What kind of business previously occupied the space (if not a new building)
  • Do your design team and contractor have experience with this type of construction or business?
  • Do you have a conceptual idea of how you want your space/building to look?
  • Do you have a budget in mind, and where did you find your projected costs?
All of these questions and others are the ones that best launch a successful construction project. These questions will all play a role in the final projected construction costs.
Are you “thinking about” an idea for a business or new building? We will walk through this process with you from beginning to end and assist in developing the idea or at the least provide you with enough accurate information to make an educated decision.
Tri-Bay Construction is ready to help make your business dreams come true!